To all Smart Construction Fleet users
We experienced an issue with Smart Construction Fleet in which a system error was displayed when the Fleet icon was tapped, preventing the screen from opening. We are writing to inform you that this issue has been resolved.
■Issue
When the Fleet icon displayed in the Customer Portal was tapped, a system error was displayed and Fleet could not be opened.
■Cause
An issue occurred on the Fleet server, resulting in a system error when accessing it.
■Occurrence
Started around 9:00 am on 13/10/2026 (Japan time)
■Resolution
Resolved around 1:30 pm on 14/10/2026 (Japan time)
■Scope of Impact
All users were affected.
■Action Taken
We made modifications on the server side, and the issue has now been resolved.
We sincerely apologise for the significant inconvenience caused to all users.
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