Carlos Berrout
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Activity overview
Latest activity by Carlos Berrout-
Carlos Berrout created an article,
[Smart Construction Dashboard Restoration Notice] Propeller Linkage Issue Resolved
The issue affecting survey data import from Propeller and site linking with Propeller has now been resolved.We sincerely apologize for the inconvenience this issue may have caused and appreciate yo...
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Carlos Berrout created an article,
[Notice] Smart Construction Dashboard Maintenance (April 16, 2026)
OverviewWe will perform maintenance on the Smart Construction Dashboard on Thursday, April 16, 2026. ScheduleThursday, April 16, 2026, 8:00 PM (CDT) ImpactDuring the maintenance period, jobsite dat...
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Carlos Berrout created an article,
【Smart Construction Field and Office】Notice of system outage for My Komatsu authenticated users
Date: Wednesday, February 18 Expected Resolution: TBA Affected Feature: Smart Construction Field and Office login Impact: My Komatsu authenticated users with MS authentication app are not able to ...
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Carlos Berrout created an article,
Update: Disruption of service - Solved
Please be advised that the Microsoft & AWS outage impacting the Smart Construction applications and Administration has been resolved. All affected areas are now fully operational.If you continue to...
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Carlos Berrout created an article,
Disruption of service - Microsoft outage impacting Smart Construction applications and Smart Construction Marketplace
Microsoft and AWS are currently experiencing issues that are impacting access to several Komatsu applications and admin portals, including the Smart Construction applications and their access. Wor...
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Carlos Berrout created an article,
【Smart Construction Remote】Issue related to accessing Smart Construction Remote has been resolved. 8/06/2025
Problem: Upon logging into the SC Remote application as an Admin or Customer, users will receive a pop-up message stating - “System Error Encountered, please start over.”Update: This issue has bee...
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Carlos Berrout created an article,
【Smart Construction Remote】Application wide issue related to accessing Smart Construction Remote. 8/05/2025
We have discovered an application-wide issue related to accessing Smart Construction Remote.Problem: Upon logging into the SC Remote application as an Admin or Customer, users will receive a pop-up...
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Carlos Berrout created an article,
【Smart Construction Dashboard】3/25/2025-Localization File Outage
■Date:Tuesday, March 25, 10:00 a.m. ~ ■Expected time to resolve Friday, March 28 ■Affected Solution Smart Construction Dashboard ■Impact to users Localization file (any file type) can not be upl...
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Carlos Berrout created an article,
【Smart Construction Field】Report Viewing Issue
To all Smart Construction Field users, We have confirmed an issue viewing Reports in the Field app. We are currently investigating this issue. ■Issue Unable to view Reports. ■Impacted area Smart Co...